Service desk email configuration - does not catch tickets from email - Any idea whats wrong. The sender email id is part of customer role on that project. What other settings will be verified?
I'm using cloud JIRA and Service desk , I configured the company email to receive tickets from email. It does not work.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot