I start using service desk recently, when the first test request raised, the system sent notification to all customers "same group".
I checked the setup, the notification setup to notify "Customers involved"
why this happens and how to avoid it?
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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