I start using service desk recently, when the first test request raised, the system sent notification to all customers "same group".
I checked the setup, the notification setup to notify "Customers involved"
why this happens and how to avoid it?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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