As the sys admin when I type in the reporter field it does a live search and I can select the customer who reported the issue. I also I am able to live search when creating an issue on behalf of somebody in the customer portal.
When an agent does the same thing they are not presented with search results as they type. Am I missing a permission or setting?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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