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I currently use nFeed to validate some user input on create issue and add some read-only data. How can I do the same with Service Desk?
You may want to try Kepler Database Custom Field plugin. It lets you read data from external data source into your custom field.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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