Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Groups
Explore all groups
Community resources

Service Desk external database fields?

Julie Shean2
Julie Shean Jan 11, 2015

I currently use nFeed to validate some user input on create issue and add some read-only data. How can I do the same with Service Desk?

Answer
Watch
Like Be the first to like this

1 answer

0 votes
RVal
RVal Jan 27, 2015

You may want to try Kepler Database Custom Field plugin. It lets you read data from external data source into your custom field. 

Reply

Suggest an answer

Log in or Sign up to answer
Community showcase
Emilee Spencer
Emilee Spencer
Published Feb 15, 2019 in Jira Service Desk

Are you a Jira Service Desk agent? We want to talk to you!

Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...

173 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you