Unfortunately this is not available yet. We have already created a feature request (https://jira.atlassian.com/browse/JSD-270). Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to Implementation of New Feature Policy for more information on Atlassian's approach to the development of these improvements.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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