We like the SLA features of service desk, but prefer to keep using the standard JIRA screens, filters etc to work on our issues. Basically, as the normal Jira issue/project management setup, rather than use the Service desk interface. Is this still possible in Service desk 2?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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