We've recently migrated from JSD Cloud to Server (Jira 7.41 and JSD 3.6.1) and noticed that there is no "Service Desk Report" dashboard gadget available in Server. The "Service Desk Reports Plugin" by Atlassian that comes bundled with JSD is responsible for having this gadget, among other things. However if you compare Cloud and Server versions of this plugin, Cloud has 31 modules against only 17 in Server. And two modules in particular "custom-report-dashboard-item-resources" and "custom-report-dashboard-item", I image they are the ones responsible for said dashboard gadget. Well these two modules are simply not present in ther Server version of the plugin.
I was wondering if there is a way to manually add these two modules somehow?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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