Hello,
I am trying to set up a service desk project as an IT helpdesk and I need some assistance with the email notifications. So far I was able to set up the initial customer issue email notifications and I can get the email notifications to the project lead, but the issue is, how can I get those initial customer emails notification to everyone else on my team?
Thank you,
Nevan
Hello,
Use project notification schemes:
https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html
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