I'm wondering if there is a Service Desk lite version or plugins that support the request type configuration and workflow automation features without all the help desk stuff attached at a very hefty cost.
I initially purchased Service Desk when it was an affordable JIRA add-on and my organization used only the request type configuration and workflow automation features.
Is there a Service Desk lite version or are there plugins that can support this functionality?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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