I'm wondering if there is a Service Desk lite version or plugins that support the request type configuration and workflow automation features without all the help desk stuff attached at a very hefty cost.
I initially purchased Service Desk when it was an affordable JIRA add-on and my organization used only the request type configuration and workflow automation features.
Is there a Service Desk lite version or are there plugins that can support this functionality?
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
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