I'm wondering if there is a Service Desk lite version or plugins that support the request type configuration and workflow automation features without all the help desk stuff attached at a very hefty cost.
I initially purchased Service Desk when it was an affordable JIRA add-on and my organization used only the request type configuration and workflow automation features.
Is there a Service Desk lite version or are there plugins that can support this functionality?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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