I'm wondering if there is a Service Desk lite version or plugins that support the request type configuration and workflow automation features without all the help desk stuff attached at a very hefty cost.
I initially purchased Service Desk when it was an affordable JIRA add-on and my organization used only the request type configuration and workflow automation features.
Is there a Service Desk lite version or are there plugins that can support this functionality?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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