Service Desk Licensing

If I buy 50 users Service Desk does the 50 user limit count up agains my Jira 50 user? Or I get 50 users for Service Desk and 50 for internal use.?

1 answer

0 votes

Your service desk licences must match your Jira licences. If you've got 50 Jira users, you need 50 Service Desk users.

This model is going to change soon, but I'm not sure when or how.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

1,184 views 10 13
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you