We are switching over to JIRA Service Desk for our companys internal users.
Instead of the users having to "sign up" as customers, we would like to add all users from our Active Directory as customers in our Service Desk.
The User Directories under User Management seem to be for JIRA users only, not customers.
Is there any functionality that would allow me to do this, instead of each "customer" having to sign up?
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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