We are switching over to JIRA Service Desk for our companys internal users.
Instead of the users having to "sign up" as customers, we would like to add all users from our Active Directory as customers in our Service Desk.
The User Directories under User Management seem to be for JIRA users only, not customers.
Is there any functionality that would allow me to do this, instead of each "customer" having to sign up?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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