Setting up an email request for our service desk. I have it connected to the server and can see the email come in on the log, but it doesn't create the ticket and errors out saying, "Please check the fields have been correctly filled in. User '(employee username that did not send the email)' is not valid for this user picker."
anyone know where it would be getting the user setting from? We are setup so that only customers in our customer list can create a ticket
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs