I would like to invite a customer to JIRA Service Desk but I got the following error message: "Could not invite some customers", "User not found ''."
I should mention that I've sent an invite last week Thursday but the customer didn't get any email so I decided I send the invite again, unfortunately without much success.
Would be very good if that customer can use the service desk.
What can be the problem and how can I solve it?
Once you invite a user to JSD, the user is already added into the customers' list. To invite him/her again you must proceed as follows:
This should do the trick.
Hope this helps!
I am running the server version fo service desk and I do cannot find the Service Desk customers under the user management page. Is there somewhere else that I can find this list?
I have invited customers and there are no error messages shown, but there is also no email sent either.......
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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