Dear Per Hjort,
It is indeed possible to make your Confluence Knowledge Base publicy accessible.
You can combine this with Jira Service Desk.
You cannot however make your JIRA Service Desk Cloud publicy accessible.
There is a feature request open for this;
Users will not need a license to acces Confluence as a knowledge base, because the space in question will be made public.
You will have to create a Knowledge Base, and make it public for everyone to see.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs