Service Desk Customer Portal Branding - Background Image

I've read the postings regarding how to customize the Service Desk Customer Portal to include your company branding - but it seems like all you can do is add your company logo. Is there a way to make the portal more attractive, as opposed to the default "white" background on this portal?

I saw one example that showed palm trees and images on the customer portal. Is there a way to customize the appearance without having to buy an expensive plug-in?

I read the information here, but it wasn't enlightening...

This page lists the plugin points for the customer portal in JIRA Service Desk (Server). One of them is servicedesk.portal.header - but I was hoping there might be something like servicedesk.portal.background or servicedesk.portal.body that could be manipulated to include an image file, to improve the rather bland appearance.

1 answer

Server, Jack...and it was after reading the information at the site that your link "Server is less capable it appears" that I posted this question to the Community. Thanks for the links, though. Does this mean that if I have the Server version that the only option for this type of branding is to use a pricey plug-in?

Does anyone know if the "background" of the Service Desk portal can be edited, per my question above? To clarify, I'm referring to the all-white background depicted in the image below...


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,159 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you