I was exploring an option to send ticket info to a webhook according to this article: https://developer.atlassian.com/server/jira/platform/jira-service-desk-webhooks/
Then I found the following article about automation rules: https://support.atlassian.com/jira-service-desk-cloud/docs/create-a-custom-automation-rule/?_ga=2.217668694.1313534261.1569601936-947314366.1566966471
And I stuck on the first step - I don't see Automation option in the project settings.
Welcome to the Community! As the article explains you would go to Project Settings < Automation.
The automation tab is in the left side menu. Attached is a screenshot of that menu. You will see at the bottom of the list is the Automation tab.
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