Send email to address of a non-customer in Jira Service Desk

Catrine Lundström March 26, 2019

Hi,

Is it somehow possible to send an email from Jira Service Desk (Cloud) to an email address of a person that is not listed as customer in Jira? (That is, may be mentioned in the description in an issue for example). 

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Shawn Masters
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March 26, 2019

You could have an automation send out an email to a Predetermined email address, but in Cloud I'm not aware of this being a functionality. 

Catrine Lundström March 26, 2019

Thanks for your reply. However, an automation is not what I am after. I would like a function to send a manual email regarding a certain issue. 

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