There is only a single servicedesk project active, but in the help center there is a second servicedesk where you can raise requests. If i make a request i can find it back if i click on the "requests" button on the top right of the customer portal screen. If i go back and search the project or request nothing comes up.
Even when i try to enter the reference ID of the request i get a message that displays: "this issue can't be viewed.
Any idea how to delete this servicedesk if it only excists in the help centre?
thanks in advance.
it looks like the Unit 4 Dias is in the Popular list. Is that the only location you see it I assume? Can i assume that this was a project that you later removed? I'm wondering if there is a bug(?) with Popular feature where it does not clear out old/removed projects. what happens if you click on Unit 4 Dias?
Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...
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