There is only a single servicedesk project active, but in the help center there is a second servicedesk where you can raise requests. If i make a request i can find it back if i click on the "requests" button on the top right of the customer portal screen. If i go back and search the project or request nothing comes up.
Even when i try to enter the reference ID of the request i get a message that displays: "this issue can't be viewed.
Any idea how to delete this servicedesk if it only excists in the help centre?
thanks in advance.
it looks like the Unit 4 Dias is in the Popular list. Is that the only location you see it I assume? Can i assume that this was a project that you later removed? I'm wondering if there is a bug(?) with Popular feature where it does not clear out old/removed projects. what happens if you click on Unit 4 Dias?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs