I am using the service desk in Japanese.
We derive the results are linked to the knowledge-based service desk, but do not provide satisfactory search results.
About this unsatisfactory results, is it possible to improve by setting by the administrator?
Please tell me if there is a way to improve.
Because it is not able to speak English, I'm sorry If I had a bad speech.
Thanks in advance.
I'm sorry to say, but currently there is no way to enhance the results of the service desk knowledge base search. You could try to enhance your Confluence pages so they are more searchable.
The knowledge base search is powered by the confluence search engine.
More information about Confluence search can be found here :
You appreciate you giving me answers.
But there is no way to improve search results I think sorry.
Search results can be obtained correctly in the search function on the screen Confluence and JIRA.
Is it possible to incorporate the search function of the Customer Portal screen this work?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs