When doing a selection of issues by created date in Jira Service Desk section issues/search for issues, with the basic mode of research, we have noticed that the starting date we type in is included in the selection, but the final date is excluded. For exemple, if we type in issues created between June 1st and June 30th, issues created on June 1st will be in the results, but not issues created on June 30th. This leads to wrong results.
Do you confirm this is a bug ?
Note, we use the version 3.15.3 of Service Desk.
For more granular dates, I would recommend switching to advanced mode in your search.
In Basic mode, JIRA is searching for issues created between the first date and before the last date.
In advanced mode, you can use the following to achieve what you wanted:
(created < firstDate and created >= lastDate)
If you would Atlassian to change the official behaviour, I would suggest raising a ticket at https://jira.atlassian.com .
Hope this helps.
Hi @Aline_Charlon ,
I tested this on my instance and it works just fine:
created > startOfYear() and created <= startOfMonth() ORDER BY created ASC
Can you share your exact filter so I can see if there was a mistake with this?
Also, try the filter in the JIRA search issue page to make sure it works and then only implement this in your JSD project.
Will be happy to help.
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