Script Runner and Jira Service Desk

Hi,

is Script Runner compliant with JIRA Service Desk?

If I add a Scripted Field to my request screen, is this working for Service Desk's users that don't have a JIRA license associated?

Are Script Runner API accessible for anonymous users, so portal's users that are not JIRA users?

 

Thank you in advance

Regards

Arianna

1 answer

This widget could not be displayed.

Script fields can only be shown on "view" screens. 

As far as I know the view screen for users of the portal has next to nothing useful on it, so I'd be surprised if it showed the script field. It should be there in the normal view that agents see.

Can i use script runner for create issues in JIRA Service Desk?

Could be in a post function of a workflow?

is there any limitation or considerations?

yes you can... JSD projects are just projects with issues... plus some additional custom fields.

thanks Jamie, 

Why i can't create issues with script runner in JIRA Service Desk project (with SLA definition)?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,983 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you