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Salesforce n Jira Connector Service Rocket Adding Comments

Nirodha March 21, 2019

Hey Guys,

 

I have created a custom object from Salesforce that is connected to out Service Desk in Jira. They allow comments to be created via Salesforce on case chatter feed.

 

I was wondering is there a way to send comments through the custom object i have created ?

 

1 answer

0 votes
Yamam Al Ghourani_ServiceRocket_ March 21, 2019

Hi Nirodha

Unfortunately, the connector doesn't support custom object chatter or comment at the moment. 

However, there's a feature request raised on ServiceRocket Ideas portal: https://ideas.atlassian.servicerocket.com/ideas/SFJC-I-146 I encourage you to up-vote it, and leave you comment and use-case. 

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