It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SLA Recalculation bar never disappears - Jira Service Desk (server) Edited

sla recalculating.jpg

Hi,

SLA Recalculation bar never disappears even if changes to the slas were made a long time ago...

Does someone know why this is happening? Should we be worried?

Many thanks!

Regards,

Bojana

2 answers

1 accepted

0 votes
Answer accepted
Bil.Nabil Atlassian Team Apr 09, 2018

Hi Bojana,

 

I would recommend you creating a ticket with Atlassian Support at https://support.atlassian.com/contact/#/ to take a look at this. Seems to be an error as it should not keep recalculating without stopping.

Did you ever find the solution to this?  I have the same issue with the SLA recalculating bar not going away.

Hi Randal,

I would recommend you creating a ticket with Atlassian Support (as Nabil suggested too) at https://support.atlassian.com/contact/#/ to take a look at this. Seems to be an error as it should not keep recalculating without stopping.

Actually, I am not seeing this issue appear in newer version... JIRA Service Desk 3.15.1.

Regards,

Bojana

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

280 views 0 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you