Hi, My JIRA on-demand system is on timezone GMT(-5:00) Newyork. Our support team work in CST time zone .
Issue : Morning our SLA works well until 1:00PM CST then it does'nt fire at all .
Attached this screen shot of my calendar , is there any timezone settings for "WORK WEEK"
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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