It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SLA Holidays is Half Day but I can't configure.

In our country 28/Oct/2014 's holidays is half day  but ı can't configure.I want to configure to holiday is half day,it is possible?

1 answer

Because specific daily hours can't be set for days marked as "holidays", one option would be to create a custom calendar for this week. You can then specify the exact hours to track SLAs for each day. You can edit the SLA and switch to this calendar for this week. Afterwards, you can switch back to your former calendar. 

More about creating SLAs and Calendars.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

1,500 views 9 16
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you