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Rich area no customer frien

Hi,

I'm using a Jira Sofware Cloud version and I'd like to have the same rich test area I have while writing this very same question but in Jira it's seems quite complex. 

For example I cannot do that : 

  • line 1
    • line 2

 

Is there something wrong i'm doing? 

I use Wiki style renders for my field 

 

Thanks in advance

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