Restrict each user's access to the service desk portal.

I would like some forms created for the portal to be presented only to some users.

Is this possible ?

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Answer accepted
Susan Hauth Community Champion Sep 17, 2017

Hi Felipe,

That is not currently possible.  You can restrict by Service Desk project, but not by Request type.  Please vote for: JSDSERVER-195

Alternatively there is an Add-on, that I use to restrict Request types:

Extensions for JSD

Please mark answered if this resolves your question

Thanks, Susan

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