Restrict each user's access to the service desk portal.

I would like some forms created for the portal to be presented only to some users.

Is this possible ?

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Susan Hauth Community Champion Sep 17, 2017

Hi Felipe,

That is not currently possible.  You can restrict by Service Desk project, but not by Request type.  Please vote for: JSDSERVER-195

Alternatively there is an Add-on, that I use to restrict Request types:

Extensions for JSD

Please mark answered if this resolves your question

Thanks, Susan

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