my clients are not receiving any email notifications after I respond to their issues.
I would like to send a notifications to their email address after every support response.
I have the default settings and notifications are ON. Am I missing something?
Have a look at your notification scheme. Also, are those clients from the same company, where they use the same email server? If yes their email server might be blocking JIRA emails, otherwise I would suggest you to open a support ticket at support.atlassian.com
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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