my clients are not receiving any email notifications after I respond to their issues.
I would like to send a notifications to their email address after every support response.
I have the default settings and notifications are ON. Am I missing something?
Have a look at your notification scheme. Also, are those clients from the same company, where they use the same email server? If yes their email server might be blocking JIRA emails, otherwise I would suggest you to open a support ticket at support.atlassian.com
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot