Do you mean that you want the issue to be automatically assigned to someone when a user/customer sends in an issue via email? If yes, I'd recommend a post-function in the workflow during the creation of the issue to assign the issue to a particular person.
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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