Request on behalf of form

Dear All,

For any tickets created by Service Desk agents, on the "Raise Requests" on behalf of form, is it possible to include company/Organization field, where the SD agent can automatically pick the Organization/Company. Is it doable?

Thanks.

1 answer

0 votes

Hi Mukesh,

How things are doing with you?

I would like to check with you, if you could solve your problem (I hope you did).

In case you don't, let me know, so I can try to help you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Service Desk

Frequently Asked Questions for Jira Service Desk (AKA JSD FAQ)

Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...

87 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you