I have created a widget for my Service Desk project and selected a "Default request type" and "Show all request types in the widget".
When I render the widget, only the default request type is available and none of the others are showing. Also can't de-select the default request type from the widget creation page (I can only select another default type).
Hi @Joanne Shovelton ,
The way the widget works is as follows:
Hope that helps!
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