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Is there a way to get all of you help desk tickets dumped into an excel or csv file?

2 answers

1 accepted

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Answer accepted
Jack Community Leader Mar 27, 2019


  1. click on magnifying glass
  2. Advanced search for issues
  3. clear out the JQL search and enter what you want , e.g. project = myproject
  4. click on the export button in the top right - box open at bottom with arrow down
  5. choose CSV and either current fields or all fields

exactly what my auditors have asked for.

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