Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to get all of you help desk tickets dumped into an excel or csv file?

2 answers

1 accepted

0 votes
Answer accepted
Jack Community Leader Mar 27, 2019

sure. 

  1. click on magnifying glass
  2. Advanced search for issues
  3. clear out the JQL search and enter what you want , e.g. project = myproject
  4. click on the export button in the top right - box open at bottom with arrow down
  5. choose CSV and either current fields or all fields

exactly what my auditors have asked for.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

2,213 views 14 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you