Reporting period for JIRA Service Desk SLA

Is there a way to change the reporting period for a SLA?

It seem I can only select:

Past 7 days

Past 30 days

etc.

I would like to have report on last month since we do not always have the time to do reporting on the first of the month.

1 answer

0 votes

Hi Francois,

There is a current feature request that you can find at JSDSERVER-4858.  Please vote on the issue and add any comments for the devs that you believe they will find relevant.  Once you do that you'll be notified when there are any updates/workarounds available.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

402 views 1 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you