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It's possible to edit the HTML and CSS for customer notifications, so you can remove this marker.
Please, go to the Project settings > Customer notifications > Edit template.
You can find more details on the documentation below:
- Managing service desk notifications
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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