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Redirect broken for requestor after moving issues

Ed Martinez
Ed Martinez May 14, 2015

We moved an issue from one service desk to another and the link from the original issue does not work for the requestor. It works for me, an administrator - so it must be a permissions issue. Is there a certain permission that our service desk customers must have in order for this to work?

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Boris Berenberg
Boris Berenberg
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May 14, 2015

Are they listed as a customer on the other service desk in the People tab?

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Ed Martinez
Ed Martinez May 15, 2015

Yes they are listed as a customer

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