best way will be to do this in the notification scheme. If you have Administrator permission, you can just add yourself and the other staff members to the "Issue Created" notification in that scheme that is used in the project, where you want to be notified.
that's no problem (assum:
Do you know if there is a way to set up this same notification based off of what customer group created the Ticket for the service desk?
I have about 10 customer groups of 8-15 members and a different manager for each group, and it would be nice to direct new tickets to those managers, rather than have each manager receive all the notifications.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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