Reading Additional Attributes from a Directory

While SAML, GSuite, and LDAP authentication exist, none of these authentication methods support reading and additional attributes from a directory. It would be extremely useful if attibues like Company, Department, and Phone Number were able to be read. 

There is a large number of add-ons available that make this possible, but none of them are available for Jira ServiceDesk Cloud.

How is it possible to read a value for a customer (example: deparment) from a directory like Active Directrory or GSuite using Jira ServiceDesk Cloud?

1 answer

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Hi @Colton McClaflin

Check out the recent development regarding your question:

How and where you can display Active Directory user attributes in Jira

Hope it's still somehow relevant to you.

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