While SAML, GSuite, and LDAP authentication exist, none of these authentication methods support reading and additional attributes from a directory. It would be extremely useful if attibues like Company, Department, and Phone Number were able to be read.
There is a large number of add-ons available that make this possible, but none of them are available for Jira ServiceDesk Cloud.
How is it possible to read a value for a customer (example: deparment) from a directory like Active Directrory or GSuite using Jira ServiceDesk Cloud?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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