Re-Ordering Queues

I cannot drag/drop queues in Service Desk Cloud to reorder them.

The drag/drop handle shows but the queue list order reverts back. I cannot seem to find the 'Manage' queues feature.  I am Admin running SD Cloud. 

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Jack Brickey Community Champion Mar 28, 2018

@Don Reab, that is odd. have you check another browser just for grins? I'm able to rearrange just fine. Note, i don't have a "handle". I just grab the queue and move.

Thanks for the tip! I didn't think to try another browser.

I tried Explorer, drag/drop works fine, Apparently Chrome has an issue. I'm running Chrome Version 65.0.3325.181 (64-bit).

That did the trick.. thanks!

Although Chrome doesn't display an indicator that you can rearrange the order of the queues, if you just click and hold, you can move them to your preferred order.

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