I manage six Jira Service Desks, three of them I can re-arrange the queues by drag/dropping, the other three cannot be rearranged. Browser type does make a difference. What setting am I missing for the queues that cannot be rearranged by drag/dropping?
I have some frustrated customers I don't have an answer for.
I am using Jira service desk and I am also unable to rearrange the order of any queue by dragging and dropping like the normal jira software has the ability to. I just assumed Service Desk did not have the ability so I have been searching for a plugin to hopefully change that. Following this thread for updates.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events