REST API error

[Arti Pathare]

When using JQL with custom fields for searching for issues in Jira Cloud ServiceDesk, REST API responds with error:

"Field 'customfield_xxxxx' does not exist or you do not have permission to view it."

Is there some field configuration that needs to be done for this to work?

User has Administrator permissions to perform the search.

[Martin Bayer _MoroSystems_ s_r_o__ · Accepted solution]

hi @Arti Pathare 

what endpoint are you using? Can you share details of the HTTP Request?

[Arti Pathare]

It is /rest/api/2/search  POST

with jql as: customfield_10041= \"abcd\"

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Arti Pathare I tried to test it and even in UI you have to use name of the field. For example when I have a field Impact of Single select type, I have to use following body in the request

{"jql":"\"Impact[Dropdown]\"=\"Significant / Large\""}

You can check it in your Advanced Issue Search and then to use the prepared query in your HTTP Request.