I have exactly the same problem - I now have 12 custom fields called "Customer Request Type" that appear to be identical, with identical values.
These show up in the search options drop down, and are generally irritating/annoying to our users.
Is it safe for me to delete 11 of them, and if so which 11??
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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