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Proyecto jira service desk

Gonzalo De Miguel May 31, 2019

Buenos dias, es posible realizar un proyecto en jira service desk que lo vean solo algunos clientes?

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2019

Hi Gonzalo,

Welcome to Atlassian Community!
It's possible to set a project to a few customers, for that you must change some settings.
Please, go to the Project settings > Customer permissions > Who can access the portal and send requests to XXXXXXX? > Customers my team adds to the project > Save.

Screenshot 2019-06-04_16-06-35.png

Then, on the same page, click on "Change the Global settings" and change set the options on Customer Permissions as below:

Screenshot 2019-06-04_16-07-13.png

After that, you can add manually each customer to the project.

Screenshot 2019-06-04_15-17-55.png

Regards,
Angélica

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