We are working towards trying to move our Helpdesk system to Service Desk and ran into an annoyance. We have linked a confluence space as the back end KB which works relatively well. The problem is the confluence page comes up embedded in service desk. All of our users have confluence license though, and we'd like for them just to have a link to confluence. Some of our pages do not look good in the small window you get in Service Desk.
Here are the versions:
Service Desk 3.6.2
Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot