Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problems with Customers not loading?

Using Service Desk Cloud.  Trying to add new portal only customers.  When I choose the Customers tab, it doesn't load.  After several attempts to refresh the page, it will typically load.  Problem is recent.  Anyone else experiencing this?

1 answer

0 votes

Hi Matthew,

I saw that you created a ticket with our support related to the same issue and they are already investigating and helping you.
Feel free to share the resolution here once the ticket is closed.


I will.  Figured I would hit this on multiple fronts.  Thank you.

Issue has been resolved in the ticket with support team.  How it was resolved was not communicated with me.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

52 views 0 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you