On my service desk, when I try to mention an user, I type the first letter of the name of my user after @ but there is no auto complete. As consequences the auto complete disappears at the second letter and even if I type the full name, I can't use the user mention.
I have a similar problem everywhere I have to use auto complete. For example, I want to ad my user to the group jira-administrators. So I type jira-administrator, I get the message "No matches". I add the missing "s" to have jira-administrators, JIRA find the group!
Can anyone explain the problem?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs