Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Priority field moved locations for 1 issue type

Luke Shipley July 8, 2020

On one of our projects, specifically one Issue type, the Priority field has moved to the description of the issue instead of on the right side bar. Picture below for reference. Is there a way to move the Priority field back to the side bar?Priority field.png

1 answer

1 accepted

0 votes
Answer accepted
Adam Rypel _MoroSystems_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2020

Hello @Luke Shipley ,

it seems the Priority field was added to the Customer request form for given Request type. If you want it to be gone, just remove it from the request form - you can do that by scrolling down and clicking "Configure", in the right bottom, under the issue details. Please note, that your customers won't be able to choose priority of the ticket though.

Priority field should then show up just on the right.

Let me know how it goes.

Adam

Luke Shipley July 14, 2020

That worked! Thank you!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events