Possible to inline edit in service desk queues? Edited

In JIRA Service Desk queues or list of search results, is it possible to inline edit values?

1 answer

1 accepted

This widget could not be displayed.
Susan Hauth Community Champion Jan 22, 2018

Hi Floris,

If you're looking at a queue of issues, just select one of the issues and it changes from list view to issue details view and you are now looking at the issue with all the possible workflow, edits, etc.

Hope that helps

Susan

What I mean, is it possible to somehow click on a cell in the list of issues and edit it directly? I'm aware of the option to go to the issue details screen. However, I'm looking for a faster way to edit a single field for a single issue in a list or queue, e.g. when I'd like to quickly change a due date or assignee.

Jack Brickey Community Champion Jan 22, 2018

no

Susan Hauth Community Champion Jan 22, 2018

Floris,

You can't even do that in Jira Core, so unlikely to be able to do in Jira Service Desk.

Susan

OK good to know. Would be nice though :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

8,733 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you