Possible to inline edit in service desk queues? Edited

In JIRA Service Desk queues or list of search results, is it possible to inline edit values?

1 answer

1 accepted

0 vote
Susan Hauth Community Champion Jan 22, 2018

Hi Floris,

If you're looking at a queue of issues, just select one of the issues and it changes from list view to issue details view and you are now looking at the issue with all the possible workflow, edits, etc.

Hope that helps


What I mean, is it possible to somehow click on a cell in the list of issues and edit it directly? I'm aware of the option to go to the issue details screen. However, I'm looking for a faster way to edit a single field for a single issue in a list or queue, e.g. when I'd like to quickly change a due date or assignee.

Jack Brickey Community Champion Jan 22, 2018


Susan Hauth Community Champion Jan 22, 2018


You can't even do that in Jira Core, so unlikely to be able to do in Jira Service Desk.


OK good to know. Would be nice though :)

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

47 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot