Could you please help me and tell me if it's possible to customize the notification e-mail that is sent to a customer when the customer creates a new issue in the JIRA Service Desk? We would like to send a customized automatic reply to confirm the reception of the issue.
Thanks in advance for your help!
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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