Could you please help me and tell me if it's possible to customize the notification e-mail that is sent to a customer when the customer creates a new issue in the JIRA Service Desk? We would like to send a customized automatic reply to confirm the reception of the issue.
Thanks in advance for your help!
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
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