We want to use JIRA Service Desk for our B2B-Support.
We just added "Portal only customers".
How can we add custom fields to the user profiles (like position at company or phone number)?
Thank you for your help in advance. :-)
It is an open issue w/ Atlassian (JRACLOUD-42309). You can certainly vote and watch it. As I recall there are similar issues open as well and you can search them out. I can't speak for Atlassian's decision or timing on the enhancement but I do know that having custom fields in user profiles has been an often requested feature.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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