We want to use JIRA Service Desk for our B2B-Support.
We just added "Portal only customers".
How can we add custom fields to the user profiles (like position at company or phone number)?
Thank you for your help in advance. :-)
It is an open issue w/ Atlassian (JRACLOUD-42309). You can certainly vote and watch it. As I recall there are similar issues open as well and you can search them out. I can't speak for Atlassian's decision or timing on the enhancement but I do know that having custom fields in user profiles has been an often requested feature.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server...
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