Portal Customers adding participants - before saving

Robin Stemmers July 24, 2019

Hi All

Is there a way were the customer can add additional persons at the creation of a ticket prior to saving where their names would be in the participants list.

I don't have any third party tools

2 answers

0 votes
Alexander Bondarev
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July 26, 2019

Hi, @Robin Stemmers !

Also you can try a workaround, which I got from here.

JMWE_portal.PNG

Look through the JMWE app.

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2019

Hi Robin,

Currently, it's not possible to add the field Request participants on the create issue screen. We have a feature request suggesting the implementation of such ability:
- https://jira.atlassian.com/browse/JSDCLOUD-1511
Please, make sure to watch and vote to receive updates about the feature.
For now, customers will have to add the participants after the ticket is created or if they use email to create tickets, they can add everyone on the CC field on email.

Regards,
Angélica

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