It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Populating 'Description' field according 'Summary' content Edited

Hello everyone.

The value of the 'Description' field is automatically filled in according to what is populated in 'Summary', I will initially have 5 text options to be populated in 'Summary' if what the user populates does not equal one of them then the system leaves the 'Description' field blank, how can I do this?

I'm trying to do this with Scriptrunner, it's my first script, I do not know if I use 'Listeners', 'Behaviors' or 'post function'.

Thank you.

1 answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Desk

[ Survey ] What does the future of ITSM look like? Take our survey today!

Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...

213 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you